Software Support

Live call handling from senior level analysts offers healthcare IT software support for electronic health records, practice management, revenue cycle management, and data archive systems.

Our team of technicians and medical record retention specialists are always available to help. We offer helpdesk support 24 hours per day, seven days per week, 365 days per year.

Telephone

Call us at
(800) 781-1044

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Need Support?
Talk to the Experts.

Harmony Healthcare IT is an award-winning data management firm with a proven ability to extract, migrate and archive data with 100% integrity.

Black Book 2020
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If you plug it in, Harmony Healthcare IT can
support it

From software and operating system support to hosting and disaster recovery, Harmony Healthcare IT offers a broad spectrum of healthcare IT support services.

But we support more than just your software – we support you. Our team helps you tackle the custom issues that don’t always fit into call center protocol. We strategize around system administration, data extraction and migration, the archival of patient data and accounts receivable wind-down. Find the solutions that best fit your needs.

Help Desk Services

For decades, we have provided Medical Manager software support. We also support our HealthData Archiver® and ChartLinks software products, with an ability to resell revenue cycle management services in any care setting for any billing application.

Virtual IT services and support

IT Hosting Services.

We maintain space for you on our server at our data center so that you can take advantage of the most up-to-date, redundant, fault-tolerant offerings with online data backups. Stay protected from disaster, power failure, cybercrimes, or faulty data backups by letting Harmony Healthcare IT host your server.

Operating System Support.

Systems supported include SCO UNIX, Microsoft Windows, Linux, IBM AIX, and HPUX.

Data Vaulting (Online Backup Services)

Sources indicate that more than 55% of tape backups will not result in a successful system restore. Ensure your data is safe and secure with virtual online backups and routine verification reports.

Disaster Recovery.

In the case of an emergency, patient information needs to be protected. Stay up and running when your local computers aren’t functioning with our disaster recovery services such as remote backups, standby servers, and rapid recovery.

Network Engineering and Management.

Get optimal and secure network performance to support your mission critical clinical applications and connections through systematic planning, monitoring, and support.

Healthcare Data Management Software & Services | Harmony Healthcare IT

Contact us to compare our healthcare IT support, training and project rates against your current contracts.

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