What We Do
Live call handling from senior level analysts offers healthcare IT software support for electronic health records, practice management, revenue cycle management, and data archive systems.
Our team of technicians and medical record retention specialists are always available to help. We offer helpdesk support 24 hours per day, seven days per week, 365 days per year.
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From software and operating system support to hosting and disaster recovery, Harmony Healthcare IT offers a broad spectrum of healthcare IT support services.
But we support more than just your software – we support you. Our team helps you tackle the custom issues that don’t always fit into call center protocol. We strategize around data management, including: rationalization, extraction, conversion, migration, retention, integration and destruction. Our team can also manage medical and employee records release services for you.
Find the solutions that best fit your needs whether from our services above or HealthData PlatformTM products.
For decades, we have provided Medical Manager software support. We also support our HealthData Platform™ and ChartLinks software products, with an ability to resell revenue cycle management services in any care setting for any billing application.
We maintain space for you on our server at our data center so that you can take advantage of the most up-to-date, redundant, fault-tolerant offerings with online data backups. Stay protected from disaster, power failure, cybercrimes, or faulty data backups by letting Harmony Healthcare IT host your server.
Systems supported include SCO UNIX, Microsoft Windows, Linux, IBM AIX, and HPUX.
Sources indicate that more than 55% of tape backups will not result in a successful system restore. Ensure your data is safe and secure with virtual online backups and routine verification reports.
In the case of an emergency, patient information needs to be protected. Stay up and running when your local computers aren’t functioning with our disaster recovery services such as remote backups, standby servers, and rapid recovery.
Get optimal and secure network performance to support your mission critical clinical applications and connections through systematic planning, monitoring, and support.