Security

The security of your information is of utmost importance to Harmony Healthcare IT, which is why significant resources are devoted to protecting it. We maintain a security-conscious culture made up of individuals who make security-minded decisions every day.

HITRUST CSF® certification

Harmony Healthcare IT has a high volume of controls to address security, HIPAA, HITRUST, system change controls, etc. while also carrying cyber-liability coverage. The organization undergoes bi-annual HITRUST recertification.

Learn the value of HITRSUT

Policies

Harmony Healthcare IT is open and transparent with its program and policies to help you understand how products, services and data within HealthData Platform™ are managed. Everyone on the team is held to the policies.

Learn about vendor security best practices

Business continuity and disaster recovery

Harmony Healthcare IT provides a safe, secure IT environment that serves its customers’ requirements, ensures stability and continuity of the business, and continually provides goods and services that promote confidence in the company. The business continuity and disaster recovery plan also provides a blueprint that enables quick recovery from disruption.

Physical security of facilities

Physical security controls and secure areas are used to minimize unauthorized access to, damage to, and interference with information and information systems. Physical access to Harmony Healthcare IT servers and network devices is restricted to authorized individuals.

All infrastructure housing sensitive personal health information (PHI) is held within a Tier 3 data center with co-locations designed to meet security and access standards. Additionally, the Harmony Healthcare IT physical office is secured with industry-standard access measures.

Identification and authentication

Industry-standard authentication measures are required to access the Harmony Healthcare IT infrastructure, including but not limited to multi-factor authentication. Access is overseen by the Security and HR team and monitored/audited by both the internal security team and external security providers.

Network security

Harmony Healthcare IT provides defensive measures through a layered security architecture by utilizing firewall and network filtering technology and 24/7 endpoint and managed detection and response (EDR and MDR).

Learn why protecting data with 24/6 monitoring is crucial

Risk management

Harmony Healthcare IT performs vulnerability scanning and risk assessments consistently, both internally and externally. The security team provides ongoing third-party vendor management. In addition, annual penetration tests and HIPAA Risk Assessment take place through qualified third parties.

Security awareness training

All employees participate in extensive training on security and privacy. Security awareness training takes place quarterly and HIPAA security/privacy training annually. Role-based training is also employed.

Transparency

Our trust center provides real-time access to vital information about our privacy, security and compliance management.

Within the trust center we share our certifications, as well as materials for compliance teams to confirm we’re meeting privacy and security standards.

Talk to us about
protecting your data.

Harmony Healthcare IT prioritizes security in its investments and daily operations.

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Key Resources

WEBINAR

Data Privacy & Security Best Practices for Hospitals & Clinics

Learn critical steps that any healthcare delivery organization should take to establish or strengthen its privacy and security processes.

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Infographic

10 Security Questions to Ask Your Archive Vendor

Be certain you’re investing in a partner that will protect you and your data with these 10 simple questions.

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Podcast

HealthData Talks: Security Best Practices

Listen in as we discuss security best practices for hospitals and clinics, how Harmony ensures clients’ data is secure, and security vendor suggestions.

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Contact Our Privacy and Security Team

Anonymously and securely report an incident or vulnerability to Harmony Healthcare IT.