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When healthcare providers or their trustees choose to outsource their release of information process, they need an experienced and knowledgeable agent. Harmony Healthcare IT, an industry-leading data management firm, offers a secure and accurate Records Release service so requestors such as patients, payers, lawyers, or employees may conveniently and securely request medical, employee or business records online at RequestMyRecords.com.
With the Harmony Healthcare IT team, providers of all sizes can rely on the firm’s:
While each hospital or medical practice closure, merger, and/or acquisition situation is unique – generally – medical Records Release services and employee Records Release services may include:
So, for 17 years, Harmony Healthcare IT has been archiving legacy data where we go in and take a whole system decommission that application put it in our health data archiver to the extent that we can use that data for Records Release secure data retention and so forth. Over the past several years, we’ve occasionally been asked for custodianship of a record and taking over the records release. And many years, we just said, look, we’ll, we’ll stick with our, our bread and butter, which is, which is archiving. However, as of late, we took on the responsibility of Records Release. So, what we’re doing is leveraging our HealthData Archiver to archive those legacy applications. But what we’re doing now is taking it a step further and we’ve built out the infrastructure to take over the release of those records. So, when patients are calling for their records or inquiring about their legacy records, they’re getting rerouted to Harmony Healthcare it. And we built out that platform to do the release. We’ve developed a portal where the patients will come in and, and request that record the application of HealthData Archiver or sit in a high trust certified HIPPA complian application. And from there, we can now offer that service of Records Release for practices that are either going out of business or have a need for an organization to handle the, the release of those records. We’ve also, for some of our larger institutions have taken it a step further where we’re doing Records Release for their employee data as well. So, not only the clinical information for the patients, but also the employees for these organizations that are no longer in business. When they’re requesting information regarding their HR records, anything human resource related, we can archive those into our application and be the conduit to release the records for HR.
As a leading health data management and active archiving firm, Harmony Healthcare IT is at the forefront of privacy and security policies for patient and employee records management. In addition to complying with the provisions of the Health Insurance and Portability and Accountability Act (HIPAA), we are HITRUST CSF®-certified. There is a difference between HIPAA and HITRUST, and, both are needed. It’s important to understand the added layer of protection that HITRUST brings.
We can help you ensure there is a plan to keep medical and business records secure, accessible and deliverable to requestors.
According to state guidelines, as well as provisions set by HIPAA and the 21st Century Cures Act, patient records must remain accessible after closure or merger/acquisition. While most healthcare records must be retained for a minimum of six years to meet HIPAA regulations, other factors such as state mandates, medical condition, or patient age can require a medical record retention duration of 20+ years.
Find the medical record retention regulations for your state.
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Future release of information may be needed for:
When Medical Departments Close, Continued Access to Records is Critical
What to do with Medical and Other Records when a Hospital or Practice Closes due to COVID-19 or other Business Reasons
Health Records Must Survive a Hospital or Medical Practice Closure
Mergers and Acquisitions: But What About the Legacy Data?