Choosing a health data management partner is one of the most consequential decisions your organization will make — and it’s not one you should make based on a vendor’s word alone. For years, KLAS has been the healthcare industry’s most trusted source of independent vendor performance data, collecting candid feedback directly from those who are using the solutions.
Harmony Healthcare IT has earned a place in the KLAS top 3 for data archiving for four years running and often has the highest number of survey respondents contributing to that ranking. We are also recognized as a KLAS Consistent High Performer — but the rankings only tell part of the story. What customers are saying about Harmony speaks for itself — with many citing critical characteristics such as reliable performance, responsive support, and a partner that delivers on its promises.
“Our goal was always to have Harmony Healthcare IT be a part of our long-term plan. We needed an archive vendor, and nothing throughout the process of working with Harmony Healthcare IT has changed our minds on that. They help escalate and expedite some things when we need help. They have been good to work with.”
- VP/Other Executive, February 2026, collected by KLAS Research
“Our experience has been great in all aspects of our project with Harmony Healthcare IT. I use Harmony Healthcare IT a lot. They have several data sources for us, and I enjoy working with them. I want to make sure they get credit for that. Our relationship with Harmony Healthcare IT is very good. Not all projects are easy, and when I run into hurdles, my representatives are awesome to work with. Harmony Healthcare IT is easy to work with.”
- Manager, January 2026, collected by KLAS Research
“I love working with Harmony Healthcare IT and their teams through new projects or onboarding. The vendor’s team is always professional and willing to help us with anything and everything.”
- Analyst Coordinator, January 2026, collected by KLAS Research
“We have a great partnership with Harmony Healthcare IT. Our account manager is great. They are our main contact. I can talk to them and email them almost daily because we have a lot of projects going on right now, and that person will bend over backward. I don’t want to say that we have a dedicated project manager because that person has other clients, but our project manager is really good. We work very closely with them. Harmony Healthcare IT definitely believes in relationship building.”
- Analyst Coordinator, January 2026, collected by KLAS Research
“Everything is spot-on with the vendor. I could recommend the process. We have worked with the vendor for so long that we just understand the process, and they have turned things around very quickly for us.”
- CIO, September 2025, collected by KLAS Research
“Harmony Healthcare IT does an excellent job of providing an archiving solution. When there are concerns, Harmony Healthcare IT’s leadership partners with us to drive to a resolution.”
- Director, September 2025, collected by KLAS Research
“We really like Harmony Healthcare IT’s methodology on how they work with vendors and organizations and try to understand our needs. They won’t just come in and say what they were going to do, take it or leave it. They have a good methodology where they work with the leaders, understand the data, and try to only extrapolate what we need. Some of the databases are large. We like HealthData Archiver because we don’t need a lot of stuff because of the system’s age. There are some things that we need, and Harmony Healthcare IT has focused on those, listened to our customers, and provided them with what they need.”
- CIO, September 2025, collected by KLAS Research
“HealthData Archiver is our long-term legacy archive for our discontinued applications after moving to another solution. The staff and leaders at Harmony Healthcare IT are great to work with, listen to what we ask for, work closely with our end users on what they need, and produce an excellent product in the end that allows our users to access their legacy data.”
- CIO, September 2025, collected by KLAS Research
“Harmony Healthcare IT made it very easy to transition our EHR data to a readable format so that we can still search for things. We even brought over the financials for the organization. Harmony Healthcare IT’s staff was very professional and friendly. They made sure we were well trained on the product and made modifications when needed to aid in patient searches. I have not had to use their support system once.”
- Analyst/Coordinator, September 2025, collected by KLAS Research
“The big reason we got a legacy archive system was to be able to sunset existing systems without having to pay the hefty maintenance fees the vendors want to charge for that. Harmony Healthcare IT’s system provided us the ability to archive the data at a low cost. Also, the vendor worked with each department or specialty to find out what data we really needed in the massive database. They went through the process and really only extrapolated the data we needed to view. We got to where we are today more or less because of ease of use, low maintenance, and being able to provide our users with the data they need. The system has reduced our overall costs since we have been able to get rid of all the maintenance from our individual systems.”
- CIO, September 2025, collected by KLAS Research
“The first time I got into HealthData Archiver, I did not have training, but the solution just immediately clicked right away. I didn’t even need training. It was perfect.”
- Analyst/Coordinator, November 2025, collected by KLAS Research
“Financial savings were the biggest driver for using HealthData Archiver, and we have fully achieved those outcomes. Integration with our Epic EHR was the largest feature, hands-down, that helped us achieve the outcomes.”
- Analyst/Coordinator, November 2025, collected by KLAS Research
Behind every KLAS quote is a healthcare leader that trusts us with their critical health data management initiatives. We don’t take that trust lightly, and we don’t stop earning it after go-live. If you’re ready to experience the difference for yourself, reach out for an introductory meeting.
