Harmony Healthcare IT is proud to be named a 2025 Consistent High Performer by KLAS Research for our archiving solution HealthData Archiver®. This prestigious recognition highlights our unwavering commitment to delivering exceptional client satisfaction year after year.
What Does This Recognition Mean?
Being recognized as a Consistent High Performer isn’t a short-term achievement—it’s a testament to sustained excellence in customer satisfaction. To earn this distinction, KLAS requires that a solution maintains an overall performance score of 90 or above on a 100-point scale for three consecutive years (December 2021–December 2024). This means our clients have consistently rated their experience with HealthData Archiver at the highest levels across multiple dimensions of customer satisfaction.
By earning this recognition, Harmony Healthcare IT joins an elite group of just 26 software solutions and services firms recognized in the inaugural KLAS Consistent High Performers report. While these organizations help healthcare professionals improve various aspects of healthcare, they’re all united by one common thread: a relentless focus on customer success.
Among this select group, customer loyalty speaks volumes. An impressive 98% of software customers said they would buy their solution again, with relationship strength emerging as a top driver of satisfaction.
The Foundation of Our Success: Customer-Centric Practices
The KLAS report reveals that all consistent high performers cite customer-centric practices as the cornerstone of their sustained success. At Harmony Healthcare IT, this philosophy is embedded in everything we do.
At Harmony Healthcare IT, success is built on a foundation of trust—safeguarding sensitive patient data, delivering reliable technology, and standing beside our clients as long-term partners. This three-year recognition by KLAS validates that commitment and reflects the team’s unwavering focus on customer service, performance, and innovation designed to meet healthcare’s evolving needs.
Measuring What Matters: ROI and Outcomes
In today’s healthcare environment, demonstrating return on investment is critical. That’s why we help clients measure return on investment by defining success metrics early in the engagement, aligning our solution to your strategic goals, and tracking measurable results such as efficiency gains and cost savings.
According to the KLAS research, money’s worth and the ability to drive tangible outcomes are the metrics most correlated with overall customer satisfaction—areas where we’re proud to excel.
With HealthData Archiver®, healthcare organizations can securely archive legacy clinical, financial, and administrative data in a single platform that supports compliance, interoperability, and efficient access. The solution enables providers to reduce costs associated with maintaining legacy systems while ensuring clinicians and staff can retrieve historical data when and where they need it.
Performance Built on Trust, Reliability, and Partnership
The Consistent High Performer designation represents more than a single moment of excellence—it recognizes organizations that continually delight customers year after year. Companies achieving this level of recognition pair reliable results with proactive partnership, transparent communication, and continual improvement. That consistency builds the trust providers depend on to deliver better care.
This recognition from KLAS validates what we’ve always believed: when you put customers first, invest in strong relationships, and relentlessly focus on driving value, success follows.
As healthcare continues to face unprecedented challenges around data management, legacy system migrations, and regulatory compliance, we remain committed to being your trusted partner—not just for today, but for years to come.
