Data Management Options for Greenway Health’s Customers as Company Settles False Claims Act Allegations

Greenway Health LLC, an EHR software developer, will pay $57.25 million to resolve allegations in a complaint filed by the United States Department of Justice under the False Claims Act.

The complaint alleges the company:

  • Falsely obtained 2014 Edition certification for its Prime Suite product when it concealed from its certifying entity that the product did not fully comply with certification requirements
  • Modified its test-run software to deceive the company hired to conduct the certification
  • Caused certain Prime Suite users to falsely attest that they were eligible for EHR incentive payments when the company was aware its 2011 version of Prime Suite did not correctly calculate the number of clinical summaries that were required to be provided to patients
  • Violated the Anti-Kickback Statute by paying money and incentives to its client providers to recommend Prime Suite to new customers

What does this mean for Greenway Health customers?

The company entered into a five-year Corporate Integrity Agreement (CIA) with the HHS Office of Inspector General (HHS-OIG) that requires:

  • Greenway retain an Independent Review Organization to assess the company’s software quality control and compliance systems
  • A review of the company’s arrangements with health care providers to ensure compliance with the Anti-Kickback Statute
  • Prompt notice to Greenway customers of any patient safety-related issues, and maintaining a customer portal with information about any steps users should take to mitigate potential safety risks
  • The allowance of Prime Suite customers to obtain the latest versions of Prime Suite at no additional charge, the opportunity to migrate their data to another Greenway product at no additional charge, or to have Greenway transfer their data to another EHR vendor without penalties or any other fees

If your organization is affected by the Greenway settlement and is investigating a transfer of Prime Suite data, an archive is a good option.  You may find that mapping and migrating all of the historical data from Prime Suite to a new EMR is costly and complex.  Migrating the Prime Suite data to a long-term medical data storage solution, on the other hand, allows you to retain the records simply, securely and affordably.  An archive, like HealthData Archiver®, will meet state medical record retention requirements.   And, with Single Sign-On archive technology, the Prime Suite records can be easily accessed from the new EMR in the context of the patient record being treated.  A well-planned legacy data management strategy alleviates future IT costs, risks and burdens as platforms come and go.

Contact Harmony Healthcare IT, the makers of HealthData Archiver®, if you’re planning a Prime Suite system replacement.

Feb 08 2019

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