Records Release Service

Secure, Compliant Records Release.

Outsource record release fulfillment for patients and employees – all with trusted security and compliance.

Managing Records Release Efficiently after M&A or Facility Closure

Common Pain Points:

  • Mergers, aquisitions and closing facilities often create a need for a new solution for patient and employee release of information.
  • Operational inefficiencies and resource challenges create hurdles for manually releasing records when requested.
  • Risks due to inconsistent handling of PHI and security threats require a compliant solution.

Outsourced Records Release

Our Records Release service supports compliance with laws like HIPAA and the 21st Century Cures Act by providing a secure and controlled way to fulfill record requests to patients and employees.

Why It’s Essential:

  • Risk Management: Minimizes risk by adhering to standards like HIPAA and reducing data breach risks.
  • Continuity of Care: Ensures continuity of care by providing authorized access to accurate, up-to-date records.
  • Operational Efficiency: Reduces staff requirements by outsourcing this necessary operation.

How HealthData Platform Solves These Challenges

  • Streamlined Data Management: Retains legacy patient and employee records in a secure, consolidated archive.
  • User Interface: Provides a web landing page for requestors to learn about the Records Release process and submit requests.
  • Release of Information (ROI) Processing: Ensures the HIPAA-compliant processing of all record release requests for patients and employees, safeguarding sensitive data.

How Our Records Release Service Works

While each hospital or medical practice closure, merger, and/or acquisition situation is unique–generally, medical and employee Records Release services may include:

  • Extracting data from legacy clinical, financial, and administrative systems.
  • Storing discrete data in an active archive that includes release of information workflows.
  • Creating a web landing page for requestors.
  • Releasing records securely to patients, employers, or authorized third parties.
  • Maintaining an auditable trail of all requests, dated and time-stamped.
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Why Choose Harmony Healthcare IT for Records Release?

Our streamlined processes improve operational efficiency, reducing workload while ensuring compliance. We prioritize security with end-to-end encryption, audit trails, and HITRUST certification. Backed by experience with 700+ clinical and financial software brands, we deliver seamless, reliable record management.

Why Records Release Processes Matter

Fast, compliant records release improves patient satisfaction and reduces operational and legal risk.

Post-closure, HIPAA requires six years of record retention—but some states and cases extend this to 20+ years. Future release of information may be needed for:

  • Insurance Audits
  • Legal Inquiries
  • Ongoing Patient Care
  • Employment Verification
  • Workers’ Compensation Claims