Quest Diagnostics to Sunset Quanum® Practice Solutions by End of 2023

Summary

When an EHR platform like Quest Diagnostics’ Quanum® Practice Solutions is sunset, healthcare providers can exercise one of two options to secure legacy records and comply with medical record access regulations. The first option is to migrate legacy data into an active archive, releasing requested records utilizing existing staff. The second option is to outsource record release services to a qualified record custodian. With either option, the transition from Quanum must occur by December 31, 2023.

Quest Diagnostics to Sunset Quanum Practice Solutions

When Will Quest Sunset Quanum?

Quest Diagnostics recently announced it will sunset its Quanum® Practice Solutions (formerly Care360) at the end of 2023 to better align with the consolidation of independent physician practices that now deliver care as part of a hospital health system. This announcement includes two products: Quanum Electronic Health Record (EHR) and Quanum Electronic Prescribing (ePre). The company published a fact sheet with additional information for current clients.

Quanum EHR serves small to medium-sized medical practices, some of which may include physicians who are close to retirement.  With this in mind, Quanum users may consider two options that will both secure legacy records and comply with medical record consumer access regulations detailed in the 21st Century Cures Act.

Legacy Record Options for Quanum Users

Option 1: Archive with Release of Information Workflows for Existing Staff

Physicians that will continue practicing have an option to migrate legacy data into an active archive such as HealthData Archiver®.  This is a long-term legacy data storage solution offering a graphical user interface and built-in workflows so release of information requests may be easily fulfilled by existing medical practice staff after a new EHR replaces Quanum.  Archiving Quanum eliminates the costly and complex option of mapping and converting its data to the new EHR or practice management system that will replace it.  Rather, Quanum data is migrated to the archive discretely (versus as PDFs) to make problems, allergies, medications, immunizations, lab results, and other clinical data points readily available for search, sort, and filter.  The archive is affordable, secure, and HIPAA-compliant for the duration of the record retention period.

Option 2: Archive with Release of Information Outsourced to a Records Release Custodian

Physicians that will retire from practicing have an option to outsource record release services to a qualified medical records management custodian, such as Harmony Healthcare IT.  This kind of partnership will ensure that patient records from Quanum will be secure and accessible as records requests are made from parties such as patients, lawyers, employers, or insurance carriers for the duration of the record retention period.  While this service does not take on legal record custodianship, it does provide Quanum data storage in an active archive, a web landing page for requestors, secure provision of records to requestors, and a complete audit trail and accounting of requests fulfilled each month.

The Time to Take Action is Now

With either Quanum legacy records option, the transition from Quanum Practice Solutions (formerly Care360) to an active archive or outsourced records management custodian must occur by December 31, 2023.

Learn more about creating a legacy data strategy or outsourcing records release after a medical practice closure . That strategy will ensure necessary access to historical patient, employee, and business records to meet federal and state record retention requirements.

Work with a trusted legacy data partner to keep legacy records secure and accessible for the future

Harmony Healthcare IT, a data management firm specializing in legacy record storage and release, has migrated and archived data from more than 550 software brands for providers nationwide.  For four consecutive years, the Harmony team has ranked number one for Data Archiving, Data Extraction and Migration with Black Book™ Rankings, a division of Black Book™ Market Research.  This achievement underscores a commitment to keeping patient, employee, and business records accessible, usable, interoperable, secure, and compliant for decade to come.

We’re ready to connect and talk through your organization’s specific needs, challenges and next steps.

Mar 21 2023

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