Project manager
Migrating and archiving data with 100% integrity can bring challenges. That’s why we put an EMR conversion process and ERP conversion process in place.
A dedicated project manager (PM) will act as the liaison between your team and ours. Your PM will build a project plan, allocating the appropriate resources to hit defined timelines and budget.
An initial kick-off call will include demonstrating HealthData Archiver™ for your whole team, aligning resources, setting expectations and reviewing high-level project timelines.
Data is mapped to the specification and HealthData Archiver™ is configured within a validation environment. Your Project Manager will keep you informed on progress until the data is loaded.
HealthData Archiver™ will launch, online training will be provided and product documentation reviewed. A transition to our support team and portal ensures all admins and users know how to contact us and access product information.
Work closely with our System Analysts and Implementation Specialists to identify necessary data requirements. Our team will establish access to your legacy system and begin extracting the data.
Once data is loaded, testing and validation begin with accuracy being checked by resources from both teams. When both parties are satisfied, preparation for deployment will begin.
Your primary contact who focuses on clear communication, timelines, and general coordination.
An executive-level contact who oversees and ensures project success.
A technical resource who establishes secure system access and manages data extraction and transfer.
Manages the team responsible for data transformation and mapping to HealthData Archiver™.
Focuses on defining requirements, configuring the system, performing data validation, and training new users on HealthData Archiver™.
Delivers PII for our team members so secure access to systems may be gained.
Manages payables & receivables for your Harmony Healthcare IT account.
Receives updates and communicates them to your leadership team. Also assists with all communication and identification and scheduling of technical subject matter experts.
Helps establish connectivity to each source system.
Helps define and validate data specifications and HealthData Archiver™ configuration.
Serves as both a champion and escalation point for your Project Manager if any issues or concerns arise.
account manager
It’s likely that other legacy systems within your organization will need to be decommissioned. Your account manager will assist in inventorying, prioritizing, and scheduling future system retirements. This will include:
• Putting a legacy data management strategy into place • Developing statements of work for new projects. • Performing routine account reviews to ensure our goals are aligned
Live helpdesk support from our team of technicians and medical retention specialists is available during normal business hours. After-hours support is available as needed.
Call us at (800) 781-1044
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Email us at support@harmonyhit.com
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